Email us
customadblocker@gmail.comThis is our only official support channel. We do not offer phone or live chat support at this time.
What we can help with
- Installing or using the Chrome or Edge extension
- Visual picker, blocking rules, and supported built-in sites
- Free plan limits and upgrading when you need more custom websites
- License key delivery, activation, or validation issues
- Checkout or payment questions (processed by our payment partner)
- Account, privacy, or terms questions
Before you write
Including the details below helps us respond faster:
- Browser and version (e.g. Chrome 120, Edge 120)
- Extension version (from
chrome://extensionsoredge://extensions) - A short description of what you expected vs. what happened
- For license issues: the email used at checkout (never send your full license key in email unless we ask)
Response time
We read every message and aim to reply within a few business days. Complex license or payment issues may take slightly longer while we coordinate with our payment provider.
Refunds and billing
Payments are handled by Dodo Payments. If your question is about a charge, receipt, or refund eligibility, mention your checkout email and the approximate purchase date. Refund policies follow the terms shown at checkout and in our Terms of Service.
Privacy
Please do not send passwords or payment card numbers by email. How we handle data is described in our Privacy Policy.